Vinted Members Share Frustration About Size Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The company said the revised method more closely matches other platforms.
They have suggested members to check their listings and manually change the size when needed, resulting in member annoyance.
Size Classification Updates
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
